Keep Your Story Complete

Once you submit the form, our support team will contact you within 2 business days. If you don’t see a reply, please remember to check your spam or junk folder.

If any parts are missing or damaged upon opening the package, we’ll gladly replace them free of charge.

For parts damaged during assembly, we recommend trying a simple repair with glue first — in most cases, it works perfectly. If the part can’t be repaired or has been lost, contact us for a replacement. You’ll only need to cover shipping, and the new part will arrive within 2–3 weeks.